Welcome to freepads.co.in! This policy outlines the terms and conditions related to the delivery and shipping of products purchased on our site.

1. Order Processing:
   - Orders are processed promptly (maximum within 2 working hours) upon confirmation.
   - For orders under Auto-repeat Plans, processing is automatic based on the selected frequency.

2. Dispatch Time:
   - Orders typically take about a working day to be dispatched.

3. Cancellation:
   - Orders can be cancelled as long as they have not been handed over to our delivery partner.
   - It is advisable to request cancellations within 100 minutes of order confirmation.

4. Contact for Cancellations:
   - To cancel an order within the specified timeframe, please contact us at care@freepads.co.in or call us at 08527839389.

5. Refund for Prepaid Orders:
   - Upon cancellation of prepaid orders, a refund of the order amount will be initiated within 2 working days.
   - The refunded amount will be credited to the source account within 3-12 working days, following Payment Gateway Policies.

6. Shipping Partners:
   - We work with trusted shipping partners to ensure timely and secure delivery.

7. Delivery Time:
   - The delivery time may vary depending on the shipping address. An estimated delivery timeframe will be provided during the checkout process.

8. Tracking Information:
   - Once your order is dispatched, you will receive tracking information to monitor the delivery status.

9. Shipping Charges:
   - Shipping charges, if applicable, will be clearly communicated during the checkout process.

10. Delivery Issues:
   - If you encounter any issues with the delivery, please contact our customer support for assistance at care@freepads.co.in.

11. Updates to the Policy:
   - This Delivery and Shipping Policy may be updated, and any changes will be reflected on this page.